Terms and Conditions

We follow the same refund policies used by all the other seasonal sports like ours including Skydiving and Hot Air Ballooning.  We all have regular 9 to 5 jobs during the week and through the winter to earn a living.  But as aviation enthusiasts, we give up most of our own personal time in order to be able to offer you introductory flights and lessons for the pleasure we get by sharing this incredible experience with you, and to help our local flying club grow with new pilots.

You can be assured that if we can’t fly due to weather cancellations made for your own personal safety, or if you just can’t make it out this year for any reason at all, that you still have many options available to redeem your credit.

Please understand that even though you could not fly on the day you booked, that we still have the exact same expenses that have to be paid whether we fly or not that day.  Not only do we have to keep and maintain all the expensive equipment needed to offer dual flights and lessons (beyond our own personal flying equipment), we also have monthly hanger expenses year around (even when we are shut down for the winter) to pay rent, power, water, and everything else we purchase to offer you a confortable family-friendly facility that you will enjoy when you finally do come out to fly.

So as volunteers and ambassadors to the sport and our local club, we try very hard to break even by the end of the year (although often we really do lose money).  But at least we can continue to enjoy offering these flights to you and everyone else who bought a gift certificate or lesson package in the many years past.  Because unlike the gift certificates you purchase from any other company that do expire after just 1 year with NO CREDIT, your credit with Adventure At Altitude NEVER EXPIRES and maintains its full value for all our services!  So you can redeem your credit anytime you wish year around – even when we are closed for the season if you have a special Christmas gift to purchase!  For those who can never fly with us themselves for any reason, there are still a lot of options to give you excellent value for the credit you have with us.  Here are all your options:

1. Phone or email us to get a printed “Gift of Flight” Certificate mailed to you as a credit note to keep and use whenever you are ready to fly again.

1. If you have a larger lesson package credit, you can redeem your balance remaining towards any of our services by requesting several “Gift of Flight” Certificates of any value you choose that you can use in many satisfying ways listed below……

1. Transfer your “Gift of Flight” Certificate or credit to anyone (who can then pay you some cash value for the flight or lessons).
2. Give a “Gift of Flight” Certificate to a friend, family member, or co-worker you want to do something special for.  You do have several occasions through-out the year when you need to purchase gifts for special people in your life of any age that are hard to buy for.  Now you can give a very special, unique, perfect gift for Birthdays, Fathers/Mothers Day, Valentines, Graduation, Wedding, Anniversary, Christmas, or any other celebration!

1. Donate your “Gift of Flight” Certificate to a charity you support so they may auction it to raise funds.  You will get the ultimate satisfaction by helping your community and those in need, plus you can request to get a tax receipt from the charity for the value of your very special gift!

1. Donate your “Gift of Flight” to support a wedding social for a special friend or family member.  I get requests weekly for social auction prizes, and so I know you will have some great opportunities in the future to help raise money for such a special time that the happy couple will be sure to remember!

1. If you have more than one flight credit, give a pair of flights to the couple as a wedding gift, or let us plan a bachelor/bachelorette airborne party to celebrate the wedding in a memorable way with our “Inspiration Gourmet Picnic” that everyone can enjoy.

1. If your “Gift of Flight” Certificate is already filled out with your name or damaged, then mail it back to us in exchange for a new unused certificate.

1. You can split your single credit to purchase several “Gift of Flight” experiences, so you can keep on giving, or choose a specific dollar value for the gift you choose to give.

1. You can redeem the “Gift of Flight” certificate or credit to purchase any merchandise we have in stock including books, shirts, hats, calendars, toys, or flying equipment.

1. You can exchange your specific “Gift of Flight” certificate towards any of our other programs – if you have a tandem certificate, you can redeem it for lessons, or even change the type of flight to hang gliders, ultralights, flying boats, or even the other sports we are qualified to teach – wind surfing and downhill skiing.

1. If you have a larger credit from a lesson package, you can let us plan the ultimate “Inspiration Gourmet Picnic” so that all your friends, family, or business/work associates can enjoy an introductory flight and picnic celebration of a special event courtesy of yourself.
2. If you own a business, then you have this amazing and unique opportunity to reward your employees or special customers by letting us do all the planning to host your next “Employee Picnic”, “Corporate Meeting”, or “Customer Appreciation Day” with an “Inspiration Gourmet Picnic” of fun and amazing home-cooked gourmet food.

1. Sell your “Gift of Flight” through printed classified ads or any online selling vehicle such as www.eBay.ca or www.Kijiji.ca if none of the above options appeal to you, and you want to receive money for your credit.  We will be happy to honor your entire remaining credit for anyone who purchases it for any dollar value.

I look forward to making sure you, your friends, family, co-workers, or anyone using the “Gift of Flight” Certificates will have the best time of their life, and you will get the credit for the memorable experience that you provided – an experience and memories that really will last a lifetime!

2010-09-20